What is the Neighbor Network?
The Neighbor Network matches volunteers with seniors to call in New York City during the COVID-19 crisis. These regular calls help to fight social isolation, connect older New Yorkers with the resources they need, and build relationships that will bring joy and comfort to seniors and volunteers alike.
The Neighbor Network is built on a partnership between Greenwich House, Heights & Hills, the New York Civic Engagement Table and the Office of NYC Council Member Brad Lander. We are supported by The New York Community Trust.
In times of crisis, New Yorkers look out for each other. As coronavirus keeps older adults home-bound for months on end, regular calls through the neighbor network help to connect people to support, to prevent social isolation from gnawing deeper, to build relationships that sustain us through this challenging time, and to bring a little joy into lonely days on both sides of the phone line.
For over 100 years Greenwich House has advanced a mission of building and supporting community to address the needs of our time, whatever they may be. Our legacy spans two world wars, the world’s last global flu pandemic, the Aids crisis of the 1980s, economic calamity and more, and we’re proud to join this great group of partners to support our neighbors in need during this global and local health crisis.
Can I sign up to receive calls?
Yes! If you are 60 or older and live in New York City, sign up here to receive calls. You can also sign someone else up as long as they agree to be in the program. If you prefer to enroll over the phone, call us at (914) 573-5526 and leave a voicemail; we’ll call you back to conduct intake.
If you sign up, we will get you matched with a trained volunteer as soon as you can. The volunteer will call you once a week or so (you can indicate your preference when you sign up) just to chat and get to know each other. You can find more information here. If you have any questions about what it means to sign up, email email@example.com or call us at (914) 573-5526 and leave a voicemail. We’ll call you back.
Because older adults face a higher health risk due to COVID-19, these neighbors are likely to face many more months of physical isolation and the challenges that come with it – difficulty accessing food, medicine and mental health services, a lack of reliable information, and separation from friends and family.
By volunteering to regularly make calls to seniors during this crisis, you can help connect your neighbors to the resources they need while building meaningful relationships.
What happens if I sign up to volunteer?
–Attend a short online video training with other volunteers covering how to make calls, tips for your conversations, and when and how to reach out for help
–If you want to participate, you’ll begin by making several short introductory calls to seniors until you connect with 1-3 older adults who want to receive ongoing calls – the number of seniors and the timing of the calls is up to you! This process varies across our programs.
–Track your progress, and build relationships with your senior neighbors by calling them twice a week for the duration of the COVID-19 crisis
–The Neighbor Network team will will provide regular help with conversation topics and solve any issues that come up
How do I get involved?
Do you want to volunteer? Sign up for a training!
Do you want to partner with us to provide a service opportunity for your organization? Do you want to publicize this volunteer opportunity in your community? Email our Volunteer Manager at firstname.lastname@example.org.
Do you work for an organization serving seniors? Are you interested in partnering with us to provide this service to your organization or members of your community? Email email@example.com.
And if you have any questions, you can email us at firstname.lastname@example.org, or call us and leave a voicemail at (914) 573-5526.
Can I donate to Neighbor Network?
Yes! You can support our work with a donation here. Thank you so much for your support.