This list is a summary of the most important resources available for seniors in NYC. If you would like to look through a more extensive list, check here.
The Neighbor Network is sharing this list of resources as a means to connect the community with local services and cannot guarantee the availability of services. This information is subject to change at the discretion of the service providers. It is the responsibility of the individual seeking the services to review carefully, periodically, and verify directly with the organizations regarding services.
In any emergencies, immediately call 911.
311 is the central number to call for access to all NYC government services.
Rapid tests–available after Sep. 7
The Neighbor Network is sharing the COVID-19 and testing related information as a means to connect the community with local resources and cannot guarantee the services being presented. This information is subject to change as updates occur and it is the responsibility of the individual seeking testing to review carefully, periodically, and verify directly with the organizations providing the information.
NYC Health and Hospitals: 1-844-NYC-4NYC for appointments.
NYC Well: Free confidential counseling in more than 200 languages. Call 888-NYC-WELL (888-692-9355), Text “WELL” to 65173, chat at NYC.gov/nycwell.
Seniors can call 311 or sign up here to place orders for free meal deliveries. Orders can be placed every 48 hours, and will take 48 hours from the first request. However, we have heard the food is more like snacks than meals.
The Get Food NYC map has the locations of food hubs where New Yorkers can go between 11:30 and 1:30 to pick up three meals daily.
Information on mutual aid groups by neighborhood. Specific services will vary by group, but many can help pick up necessary pharmacy and grocery items.
Community Care NYC (West Village mutual aid): call our hotline number (661.381.1206) to reach volunteers. Volunteers can run errands, assist with tasks at home, and otherwise be of assistance to those at-risk and sheltering in place.
Domestic Violence Hotline
Call 1-800-799-7233 or 1-800-787-3224 for TTY, or if you’re unable to speak safely, you can log onto thehotline.org or text LOVEIS to 22522.
Tenants’ Rights Hotline
Call 212-979-0611 for information about how to deal with a housing situation.
Entertainment and Technology
Senior Planet has guides on useful topics to know during quarantine, like telemedicine, online banking and staying connected, as well as live online events. They also have a hotline for tech help: 920-666-1959.
Greenwich House has online classes on subjects like comedy, creative writing and meditation, exercise resources, as well as information on how to stay connected with other seniors.
Pet owners who need assistance and support can call the NYC COVID-19 Pet Hotline at 1-877-204-8821.