This list is a summary of the most important resources available for seniors in NYC. If you would like to look through a more extensive list, check here.
The Neighbor Network is sharing this list of resources as a means to connect the community with local services and cannot guarantee the availability of services. This information is subject to change at the discretion of the service providers. It is the responsibility of the individual seeking the services to review carefully, periodically, and verify directly with the organizations regarding services.
In any emergencies, immediately call 911.
311 is the central number to call for access to all NYC government services.
Coronavirus Vaccine Information
New York City residents 12 and older are now eligible to receive the coronavirus vaccine.
New York City vaccine hotline: 1-877-VAX-4-NYC or 1-877-829-4692
NYC Vaccine List: Volunteer-led effort to display appointment availability from different sources across the city in one place.
You should not have to share any bank account, Social Security or credit card information to make a vaccination appintment.
Individuals 65 and over who received their second dose over 6 months ago are now eligible for booster shots. You can find information about eligibility here.
For transportation to vaccine appointments, the following options are available:
If a senior has access to Access-a-Ride: contact them at (877) 337-2017.
If a senior has access to Medicaid-provided transportation: use their usual contact number to schedule transport. They can also call (844) 666-6270.
If a senior is homebound or needs an ambulette, they can schedule free transport with Hunter ambulettes at (718) 991-2211.
People 65 and older who do not qualify for the transportation options above can schedule a free ride with Curb at (646) 349-0289.
For seniors who use Curb/Hunter services for their first dose appointment, they will receive a code which can also be used for the second dose appointment. Seniors should call Curb/Hunter directly to schedule transportation for their next appointment.
Coronavirus Testing Information
Rapid tests–available after Sep. 7
The Neighbor Network is sharing the COVID-19 and testing related information as a means to connect the community with local resources and cannot guarantee the services being presented. This information is subject to change as updates occur and it is the responsibility of the individual seeking testing to review carefully, periodically, and verify directly with the organizations providing the information.
NYC Health and Hospitals: 1-844-NYC-4NYC for appointments.
NYC Well: Free confidential counseling in more than 200 languages. Call 888-NYC-WELL (888-692-9355), Text “WELL” to 65173, chat at NYC.gov/nycwell.
Information on mutual aid groups by neighborhood. Specific services will vary by group, but many can help pick up necessary pharmacy and grocery items.
Community Care NYC (West Village mutual aid): call our hotline number (661.381.1206) to reach volunteers. Volunteers can run errands, assist with tasks at home, and otherwise be of assistance to those at-risk and sheltering in place.
Domestic Violence Hotline
Call 1-800-799-7233 or 1-800-787-3224 for TTY, or if you’re unable to speak safely, you can log onto thehotline.org or text LOVEIS to 22522.
Tenants’ Rights Hotline
Call 212-979-0611 for information about how to deal with a housing situation.
Entertainment and Technology
Senior Planet has guides on useful topics to know during quarantine, like telemedicine, online banking and staying connected, as well as live online events. They also have a hotline for tech help: 920-666-1959.
Greenwich House has online classes on subjects like comedy, creative writing and meditation, exercise resources, as well as information on how to stay connected with other seniors.
Coming of Age, under the umbrella of PSS (Presbyterian Senior Services), has established a PSS LifeU! platform to offer Zoom webinars and meetings that are educational, informative, and fun for older adults. All are free.
Vita Story focuses on sharing stories. They run story clubs which are remote, social groups designed for older adults to exchange life stories and to develop real connections with their peers. They also have private options for older adults and their families to record their personal life stories.
Pet owners who need assistance and support can call the NYC COVID-19 Pet Hotline at 1-877-204-8821.